So far so good. Had my car now for 6 months and no problems. Knock on wood. Actually my second car cause i totaled my first one within a week and they didnt give me grief they traded me out no problem. I would go back. People should test drive the car and make sure nothing is wrong or isnt not making sounds. Common sense lol. As long as u make your payments on time and do your oil changes and take care of the car they will help you. Thanks again smart auto
Such an amazing place! Ameera helped me so much! I would definitely recommend this place
We felt like we have been given a fair deal with a car that the dealer stands behind. Integrity is hard to come by thesr days.
Lovely place! Hard at work to earn your business!
Ameera made the car buying so easy If you need a car check out smart auto
Great customer service
It was my first time buying a vehicle!! They made the process very pleasant and made sure to go over everything with me. I had no credit and they worked with me to get me in a vehicle that I love !! Great ppl !! Thank you guys!!
My experience at Smart Auto was one of the most pleasant experiences I have ever had! Tyler Bachman went above and beyond to make sure we were satisfied and comfortable while we waited for the underwriters! My new to me car is perfect!
Great food at fantastic prices
I would like to let everyone know that SmartAuto in Jonson City is by far the best place around to find your car of your dreams. The entire experience was so fast and with such ease. We have had many cars and have dealt with a lot of different people but Shelly is the most amazing person. She never tried to pressure us and let us take our time. Shelly also helped us change insurance companies and have saved us so much money. There aren't words to explain how much we appreciate Shelly. AMAZING!!!!!!
Miss Shelly was nothing but awesome..staff was very courteous and efficient...made us feel important and hooked us up with a great car with warranty and affordable pricing...thank you to Miss Shelly and the staff at Johnson city Mart Auto...
Shelly did a fantastic job and is very people friendly person, she was very knowledgeable about the services and inventory all around every thing was excellent.
Awesome service in and out within hour with a nice vehicle with only $500 down!! Shelly was awesome!! Go see Shelly for an awesome experience !!
It was awesome, they were great and friendly to deal with and helped every way they could and made sure I left with a car! Highly recommend!
Mersa is the person if you need a vehicle
Marissa was awesome got me approved before insurance did I paid 1500 and my car payment is $185 she was sooo sweet and customer service was GREAT
My husband and I had an awesome experience at Smart Auto. Marissa was very helpful and she made sure we got into a great car. We are very happy with our vehicle and the service we received. We reccommend them highly. We will buy from them again.
I was having not so good day. Then SmartAuto came to my rescue. Vance gave me an excellent beyond customer service. He felt my needs on how crucial it is for me to get a car that will fit my budget and drive a car out of the lot the same day. I couldn’t be more happier. He got my car and did all the paperwork and Vance was able to make it happen for me. Thank you Vance!
BiiiG Shoutout to Pat for Her Professionalism & Patience with My Indecisiveness and Getting me what I NEEDED!!!
So I just purchased my car Vanse was my main contact but Pat was my salesperson. But I did speak to a customer she purchased her car in July... didn't get a positive response. But I hope this isn't just another way to get the desperate into a going to brake down car with high payments and not able to fix and make payments. But for what I had to put down I am very happy with my purchase so far. But I haven't taken it home yet.
Pat was the greatest talked to her the same day we got a car.
What a great experience! A Car lot who knows how to treat customers!!! From The moment I walked in to the moment I drove off in my car I was taken care of by Pat and the sales manager! Would recommend to anyone needing a car! Great staff!!!