Customer Testimonials
Ameera at the Kingston pike location was such a huge help getting us into a new car, very friendly and made the process fast and easy!
They approved me over the phone they where straight to the point when I came in signed my papers and had me out the door in 30 minutes off top this is the best experience I have ever had purchasing a car off a lot they are the best
Purchased a car here just a few days ago. I saw one that I liked and contacted them through their website to request more info. Within an hour they had gotten back to me with an approval and loan details. Went to drive the car and sign a few documents and after about 30 minutes I was driving the car home. Everyone was friendly and easy to deal with. Happy with the loan terms and the fact that they report to all of the major credit bureaus.
Chris Hamilton helped me buy my first car. I'm getting a 2008 Pontiac G6. He was nice, helpful, thorough and helped me find an insurance company that fit my budget. Good place to go!! Thanks Smart Auto!
Andrea was really helpful in making sure I got the best deal.
I’ve Been in need of a new car for almost 2 years , I was in between jobs so the first time I couldn’t get approve for a car . Well I finally got a job that pays more . I traded my old car in and got a new car . ameera and Burt HELPED me so much the got me APPROVED !!! I recommend them to ANYONE !!!!
Chris Hamilton at Knoxville location is the best by far. No pushy sales tactics and he did what he had to do to make sure I left in the vehicle I wanted. He stayed in communication with me throughout the process and was patient while I waited to get my proof of income from my employer. I will definitely be dealing with them again
Great car buying experience! I was pre-approved walked in test drove 3 cars picked the one I liked and started finishing my paper work. Love my new car 2012 Kia Forte in great shape. Will use Smart Auto again.
Tyler and everyone at smart auto are excellent. They made purchasing a vehicle very easy and stress free.
It was the best car buying experience of my life. It was easy and I wasn't pressured into anything. I even got to choose my own car well my wife's new car LoL. But it was easy and fast. I would recommend them to family friends and strangers. Great people and a great place to purchase a vehicle
The buying experience here was painless! The lady that helped us (cant remember her name for the life of me) was really nice as well. They need to get some more people in there though, the lady helping us was COVERED UP! She was helping us and like 2 other people at the same time and answering phones. TLDR: you’re good to go here
Vince and Pat were amazing. Vince was able to assist over the phone and answered any questions I had and Pat in office was amazing as well. This was the easiest and fastest car transaction I’ve ever experienced. I love my car! And no more Ubers!!!
Pat was fast and efficient and and really sweet lady who helped me out I wish I could give them more then 5 stars
Pat set me up with the car I need I really appreciate her and her services. Thank you very much.
Pat is absolutely AMAZING! She goes above and beyond and makes you feel comfortable no matter your situation! HIGHLY RECOMMENDED
I worked with Pat today , she is truly an amazing person who sticks to her word. She got me a single mother with a repo into a vehicle in less than 2 1/2 hours.
Vance helped me out big time went to 4 dealerships and was denied, but they worked with me and got me in a car with a very simple and straightforward process, will send my friends!
Pat Pat Pat. I had an appointment with Pat before my appointment I text her because I didn’t have faith that I was going to drive off with a car the same day.. I walked into Smart Auto and Drove off with a 2010 Ford Focus. Pat worked so hard for me to get into a vehicle she was a woman of her word. Pat seen how I was frustrated and was giving up, so looked at me and said girl don’t worry you will be driving home today. Pat was so awesome. If you need a car Pat is the right person to see.. Thank you Pat I love my car and especially the kids.
PAT IS AWESOME! I had a hard time getting a car with other places, but Pat did it. She has a very good heart & she helped me out. Thank you Pat!
Pat was really great and very professional! She did not waste my time, got me the car I needed, and I was out....Thanks Pat....
